Hotel Manager Season 2025
Multiple Countries
Full Time
Front Office
Manager/Supervisor
Are you passionate about delivering exceptional service in a luxury environment?
Do you have a proven track record in leadership within the hospitality and cruise industry?
If so, we have an exciting opportunity for you!
As the Hotel Manager, you will play a pivotal role in ensuring the smooth running of our entire hotel operation. Your responsibilities will include:
To excel in this role, you should possess:
If you are ready to take on this challenging and rewarding role, where your skills and passion for hospitality will shine, we invite you to apply for the upcoming season, starting in February 2025.
Join us on our journey to deliver unparalleled luxury experiences to our guests.
Do you have a proven track record in leadership within the hospitality and cruise industry?
If so, we have an exciting opportunity for you!
As the Hotel Manager, you will play a pivotal role in ensuring the smooth running of our entire hotel operation. Your responsibilities will include:
- Supervising and coordinating work across all levels, from the galley to the front desk, ensuring clear objectives are set.
- Collaborating with the Captain and Cruise Manager for a successful operation.
- Organizing, training, supervising, and leading your team to independence and empowerment in their roles.
- Supporting and ensuring team adherence to Uniworld standards and HACCP cleanliness and hygiene procedures.
- Managing budgets, analyzing financial information, and monitoring sales and profits to achieve set targets.
- Planning holiday rotations and on/off-duty schedules for your team.
- Regularly informing head office for optimal team members assignment evaluation.
- Conducting appraisals with your team members, ensuring their reports also conduct appraisals.
- Dealing with maintenance issues, staff or equipment shortages, and overseeing renovations.
- Inspecting facilities regularly and enforcing strict compliance with standards.
- Providing active, friendly, efficient, and professional service in all onboard venues and areas.
- Conducting regular monthly talks with your team to set and follow up on goals.
- Organizing work and managing time according to daily program times, events, and schedules.
- Managing onboard supplies and equipment inventories as per procedures.
- Minimizing and keeping track of breakage.
- Leading and contributing to meetings, daily briefings, and socializing with guests.
- Performing ship’s briefings for guests.
- Assisting in preparing the ship at the end of the season for the start of the next season.
- Practicing and implementing the “Upserve” culture approach for an enhanced cruise experience and onboard profit targets.
- Ensuring compliance with maximum working hours per day/week/month as per law and GRC regulations.
- Participating in learning activities, training programs, safety, and emergency drills.
To excel in this role, you should possess:
- Luxury food and beverage skills gained in four / five-star operations on River or Ocean going vessels.
- Up-to-date knowledge of best practices and trends in the food and beverage world.
- Strong leadership skills to guide and inspire your team.
- Proficiency in the English language.
If you are ready to take on this challenging and rewarding role, where your skills and passion for hospitality will shine, we invite you to apply for the upcoming season, starting in February 2025.
Join us on our journey to deliver unparalleled luxury experiences to our guests.
Apply for this position
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